Tuesday 20 January 2009

It is not what you say....

...... it's the way that you say it!
Some people really lack self-awareness, don't they? We all know someone who opens their mouth and offends everyone by how they say the least objectionable thing. How do you get through to them that they are being hurtful even though we appreciate their thoughts and contribution? They don't appear to be the least bit aware of the crestfallen people around them. It is funny really because it is so easy to say things in a pleasant way and to thank people afterwards. Saying "would it be worth trying.." or "it might be even better if ...." is so much better than saying "I don't like... so change it."
The basic principle, whether we are dealing with girls, adults, work colleagues, neighbours... is that they should feel that interacting with you is a positive experience - otherwise we won't bother doing it anymore. That's not too much to ask, is it?

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