I have been quiet recently because since getting back from Wales (See previous post) I have been trying to cope with a very difficult client. I should have been warned at th start when she phoned me and threatened to report me to my Chairman for not returning calls - which I had 3 times and have the phone records to show that. Unfortunately due to a mistake by colleagues I got data for a report very late and so the report was a rushed job and, as it transpired, the data they sent me was wrong. Since then, no matter what I do they find fault - X is NOT happy/X is angry/This could have been written by a 6 year old/I could have produced these charts (well of course you could - it is your data but you asked me to produce them...).
There comes a point where you have been polite, defended yourself, pushed back on the more extreme comments and then you think it just isn't worth it anymore so you stop saying anything. However, their last demand is probably going to be the tipping point - I must join a conference call during my holiday next week where they will, no doubt, tear me off another strip. I have pointed out it is my holiday but they don't think that is a good reason - my husband on the other hand, rightly, says I should refuse. None of the other people on the project are willing to help me out so I am stuck. I really am at my wits end on this one.
Still Surrey west is 2.3% bigger than it was a year ago....must look on the bright side.
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